Tethr uses speech and text analytics, powers it with AI and machine learning, to produce practical, proven steps to improve every metric that matters. It is integrated with popular business tools, like Salesforce, Zendesk, Zoom, Qualtrics, Glia, and more. TethrRX dashboards automatically use your data to calculate customer churn risk, contact center agent performance, sales rep productivity, and customer effort. And, they are designed to drive real ROI by pointing you to the specific steps you need to take to improve sales, lower churn, and reduce costs.
Also, Tethr dissects moments from phone calls, chats, and other interactions, and, like magic, automatically delivers business intelligence straight to its customer without need for a data scientist. Help us get the word out.